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論文名稱 High Impacts of Intercultural Service-Learning Program on Taiwanese College Students
研討會開始日期 2022-01-06
研討會結束日期 2022-01-09
所有作者 I-Jane Janet Weng
作者順序 第一作者
通訊作者
研討會名稱 Online paper presenting at 2022 The IAFOR International Conference on Education in Hawaii
是否具有對外公開徵稿及審稿制度
研討會舉行之國家 NATUSA-美國
研討會舉行之城市 Hawaii
發表年份 2022
所屬計劃案 台灣高等教育專業服務學習方案效益評估的多元觀點2/2 MOST 109-2410-H-160 -009 -SS2
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[英文摘要] :
Intercultural service-learning has been regarded as a high-impact educational practice which can enhance students’ learning and civic engagement. Yet, research investigating its process and outcome in Asian settings is comparatively rare. This study aims to assess the learning effects of a Tourism English course which integrated intercultural service-learning element into its curriculum to connect students to the real world. By serving the international tourists in the intercultural context, the students were expected to increase their intercultural communicative competence needed in the international tourism industry, broaden their worldview and increase their global citizenship. The participants were 45 college students enrolled in the course. The main service tasks included providing reception service in a large international convention and tour guiding foreign tourists in Zouying Old Town. The course design employed Fertman et al’s (1996) PSRC 4-staged model which comprises preparation, service, reflection, and celebration. The study used mixed-methods to collect data, including a survey of Common Outcome Measurement Questionnaire, focus group interviews, students’ reflection journals, and teachers’ observations. The empirical findings indicated that integrating intercultural USR into Tourism English could produce high impacts and enhance students’ learning in four aspects: professional learning, soft skills and personal growth, intercultural competence, and civic learning. It is suggested English teachers and scholars could adopt intercultural service-learning as a valuable pedagogy to nurture students to become cross-disciplinary English professionals with intercultural citizenship.