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論文名稱 The Conditioning Effect of Institutional Legitimacy on Stakeholder Influence Strategy: Evidence from Labor Unions’ Reaction of Corporate Downsizing in Taiwan
發表日期 2014-11-10
論文收錄分類 SSCI
所有作者 Philip Cheng-Fei Tsai, C. Rosa Yeh & Shu-Ling Wu
作者順序 第一作者
通訊作者
刊物名稱 Total Qualiy Management & Business Excellence
發表卷數  
是否具有審稿制度
發表期數  
期刊或學報出版地國別/地區 NATGBR-英國
發表年份 2014
發表月份 11
發表形式 電子期刊
所屬計劃案 123
可公開文檔  
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[英文摘要] :
Two important managerial practices in quality movement influence the quality of firms' strategies and their business excellence. One is ‘downsizing’, which often accompanies the lean production method, and the other is ‘stakeholder satisfaction’, which has been proven to increase the probability of a firm's long-term success. Stakeholder satisfaction also mitigates the negative impacts from downsizing. This research examines how institutional legitimacy influences the union stakeholders in their strategy selection during corporate downsizing. A quantitative survey was deployed, followed by a qualitative exploration of the phenomenon uncovered in the survey. The research findings showed an overwhelming conditioning effect of institutions which led a majority of labour unions to select a direct negotiation strategy as their reaction to business downsizing decisions. Institutional factors such as legal requirement, social expectation, well-publicised best practices, etc., dominated union leaders' decision on the best initial influence strategy. The findings carry practical implications for firms in managing the quality of labour relations during business downsizing and also contribute to the affirmation of institutional factors as an important dimension of stakeholder influence strategy theory.

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